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Synap is an online learning and exam platform that offers a range of features for educators and learners. One of the standout features is the excellent customer support, with a dedicated support team available to assist with any questions or issues. The platform provides an extensive library of documents and allows for quick messaging with the support team. Other features include the ability to import entire exams, create unique tests for individual learners, manage multiple courses, and distribute materials. The interface is user-friendly and intuitive for both educators and learners. Some desired features that users mentioned include the ability for learners to download videos directly from Synap, surveys in collections, and easier sorting and filtering options. Overall, Synap is described as a feature-rich platform that is constantly improving, making it an excellent choice for e-learning and exam management.
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Scarlett C.
1 Reviews
6 Helpful Votes
January 11th, 2024
I am extremely satisfied with Synap.
The platform has no current cons and has significantly improved my overall efficiency.
The extensive library of documents and quick messaging support team have made studying and learning a breeze. I love how I can adapt the platform to tailor questions and improve my scores. Synap offers a personal service with experts in various online courses.
The easy-to-use platform includes a unique spaced learning feature that enhances the learning experience. The positive reviews and praises from fellow students assured me of Synap's quality.

Additionally, Synap is a self-manageable LMS platform that offers spaced learning, mock exams, and excellent customer support..

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Helpfull (6)
Violet N.
1 Reviews
9 Helpful Votes
January 9th, 2024
Synap is an exceptional exam management tool with great customer support. It offers spaced learning, mock exams, and reinforcement of knowledge for students. The software is easy to set up and use, with the flexibility to tailor questions and improve scores. However, there is an issue with the deliverability of invitations to learners with NHS email addresses. Overall, Synap provides an excellent solution for exam management with enhanced security and good support for implementing new features..
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Helpfull (9)
Charlotte X.
1 Reviews
3 Helpful Votes
December 24th, 2023
Synap has made significant improvements to both the user and admin interfaces, enhancing the overall user experience.
The Synap team provided incredible support during the set up and migration process, ensuring a smooth transition. As an education company, Synap has proven to be an extremely helpful tool in facilitating learning.
The customer service experience has been impeccable, leaving a lasting impression of excellent service.
We appreciate Synap's willingness to listen to suggestions and actively incorporate them into the platform.
The customizable nature of the platform allows for major changes and minor improvements tailored to our specific needs. While already impressive, we would love to see gamification features like badges, points, and leaderboards added to further engage users..
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Helpfull (3)
Lily D.
1 Reviews
6 Helpful Votes
December 10th, 2023
I have found many benefits in using Synap for exams. The personal support and interaction during the set-up process was greatly appreciated. The support team has been exceptional in finding creative solutions to every request. I particularly admire their willingness to take on new ideas and functions.
Overall, Synap has been a fantastic tool for exam preparation, providing a wealth of benefits along with excellent support and adaptability..
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Helpfull (6)
Ruby E.
9 Reviews
42 Helpful Votes
November 22nd, 2023
I recently started using Synap and I am extremely satisfied with their support team.

They never fail to find creative solutions to every request I have, ensuring that my experience is seamless.

The learning platform itself is truly impressive, offering a wide range of features and resources that greatly enhance my academic needs.

As a student, Synap has made my life so much easier by providing me with the tools and support I need to succeed. I highly recommend Synap to anyone looking for a reliable and comprehensive learning platform..
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Helpfull (10)
Chloe H.
8 Reviews
10 Helpful Votes
November 18th, 2023
I have been using Synap for a while now and overall, it is a solid platform that meets all my essential needs, though it may not have all the extra features I desire.
The platform is incredibly user-friendly, and I particularly love its unique spaced learning feature, which helps me retain information better.
Furthermore, the e-learning product offered by Synap is top-notch, and the Synap team is always there to provide helpful assistance whenever needed.
However, one downside I've noticed is the somewhat tedious process of bulk adding new questions to quizzes.

But despite this minor inconvenience, I am highly satisfied with Synap and will continue to use it for my learning needs..
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Helpfull (10)
Mia J.
1 Reviews
4 Helpful Votes
November 16th, 2023
I had a great experience with Synap and their customer support. They were very helpful and responsive to my customization needs. I was able to tailor the questions to better suit my specific requirements and saw significant improvements in my scores. The support from the Synap team was excellent throughout my experience. Even for someone who is not familiar with online resources, Synap was easy to use.
The interface for both educators and learners was intuitive, making it a breeze to navigate through the platform. As a student, I found that Synap provided excellent reinforcement of knowledge, helping me to retain information more effectively. During the lockdown, I heavily relied on Synap for delivering high-quality courses.
The platform surpassed my expectations in terms of content and delivery.
I highly recommend Synap for anyone looking for a reliable and user-friendly learning platform..

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Helpfull (4)
Nora U.
1 Reviews
7 Helpful Votes
November 8th, 2023
I recently started using Synap and I'm thoroughly impressed. The chat feature has been incredibly helpful in resolving any queries or doubts. Synap has truly made life easier for students by offering a seamless and effective learning experience.
I highly recommend it to fellow learners. Moreover, I appreciate the confidence it instills in presenting ideas and requesting system features. The collaborative partnership and easy customization options are additional strengths that enhance the overall experience. The positive response from users further affirms its excellence..
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Helpfull (7)
Julia J.
1 Reviews
1 Helpful Votes
November 1st, 2023
I've had a really positive experience using Synap. The product is incredibly easy to use and I've received a lot of positive feedback from other users. There are so many benefits to using Synap for exams, from its intuitive and flexible platform for students and learners, to the excellent customer service provided. Although I have occasionally experienced a delay in request fulfillment, the quality of the fulfillment far outweighs any inconvenience.
Overall, Synap has been a great tool for studying and I highly recommend it..
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Helpfull (1)
Elizabeth G.
1 Reviews
10 Helpful Votes
October 28th, 2023
I had an excellent experience with Synap and highly recommend it. The platform is customizable via code, and any issues I had were resolved quickly by the team.
The interface is easy and intuitive for both educators and learners. Students have given positive reviews and praises for this platform.
It is easy to use and has many useful features. During the lockdown, I relied on Synap for delivering high-quality courses.
The personal service offered by the team, along with their appropriate expertise for online courses, sets Synap apart. Overall, a fantastic platform that meets all your e-learning needs..
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Helpfull (10)
Mia U.
12 Reviews
18 Helpful Votes
October 20th, 2023
Synap has made my life as a student so much easier. It has boosted my confidence in presenting ideas and requesting system features. The helpful chat feature allows me to easily get support and answers to my questions.
Furthermore, the user and admin interfaces have been greatly improved, making navigation and management a breeze.
Overall, Synap has proven to be a valuable tool for students looking to enhance their learning experience..
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Helpfull (7)
Elizabeth C.
1 Reviews
4 Helpful Votes
October 17th, 2023
I've been using Synap for a while now and I have to say it's the best study platform I've come across. One of the features I love is the ability to import entire exams worth of questions at once, which saves me a lot of time.

The platform also has a formal system for curating and vouchsafing question items, ensuring their accuracy and quality.

Additionally, the extensive library of documents and quick messaging support team make it easy to find additional resources and get help when needed. Even for those unfamiliar with online resources, Synap is incredibly user-friendly. The interface is intuitive and easy to navigate, which makes studying a breeze. And I can't forget to mention the amazing and helpful Synap team, who are always ready to assist with any questions or concerns. Overall, I would highly recommend Synap to anyone who is serious about improving their study experience.
10/10..
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Helpfull (4)
Harper M.
1 Reviews
3 Helpful Votes
April 20th, 2023
I have been using Synap for a while now and I must say, their support team is fantastic. They always find creative solutions to every request and go above and beyond to ensure customer satisfaction. I really appreciate the fact that they have structured a separate private environment for students, ensuring their privacy and security.
Moreover, they are always there to assist me in making any changes to the platform to suit my needs. Synap is straightforward and easy to learn, making it a great choice for users of all levels of experience. I can't emphasize enough the excellent support I have received from the Synap team.

Overall, I highly recommend Synap to anyone in search of a user-friendly platform with exceptional support..

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Helpfull (3)
Mia G.
11 Reviews
59 Helpful Votes
April 2nd, 2023
I recently tried out Synap and found it to be an easy to use platform with a unique spaced learning feature. The intuitive student user experience and on-boarding process made it easy for me to navigate and get started. One aspect I appreciated was the implementation of new product feature requests based on user feedback, showing that the developers truly listen to their users. Creating courses and assignments was a breeze, thanks to the platform's user-friendly interface.

What impressed me the most was the structure for easy creation of multiple course variations, allowing for customization to meet individual needs. Overall, Synap is a reliable and efficient tool for learning and teaching..
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Helpfull (9)
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