Lily Y.
9 Reviews
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47 Helpful Votes
Paycor is a relatively easy-to-use platform that offers great onboarding and sharpens HR processes.
However, we encountered difficulties when trying to integrate certain external systems.
While the overall experience was positive, the integration with our retirement provider and medical benefits was not done properly. Nevertheless, Paycor remains a robust and helpful tool, and their support team were very responsive and helpful when needed.
Worth the investment, although some customization may be required initially..
Mia F.
5 Reviews
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45 Helpful Votes
I recently started using Paycor and have found their customer service to be extremely knowledgeable.
The interface is also user-friendly, making it easy to navigate and complete tasks.
Compared to our old system, Paycor is like night and day. However, I have found that the reports and report builder are not very user-friendly and can be confusing to use. Additionally, there have been instances where the Paycor system did not work as expected. Despite this, Paycor offers a basic package as well as more advanced versions, giving users options to choose from..
Alexa D.
2 Reviews
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12 Helpful Votes
Paycor has exceeded my expectations with their fantastic customer service. I have no desire to switch to another program as Paycor efficiently facilitates team management and HR-related tasks.
However, I did have a terrible experience with Paycor where they had a glacier-like response to other critical issues.
Additionally, sometimes finding the help manuals can be a challenge.
Despite these drawbacks, the onboarding process and sharpening of HR processes are definite pros for Paycor..
Cora X.
2 Reviews
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12 Helpful Votes
Paycor is not recommended due to poor support and gross misrepresentation. Some tools are difficult to access, and integration between Applicant Tracking and Onboarding is problematic. Additionally, errors in the implementation process, such as policy group and eligibility issues, further add to the dissatisfaction with Paycor..
Evelyn H.
2 Reviews
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3 Helpful Votes
I have had a mixed experience with Paycor.
On one hand, their self-service feature has been a lifesaver, saving HR a lot of time.
I can do almost everything I need to in human resources using their platform. However, the onboarding process was quite bumpy, and it took a while to get everything set up correctly.
The payroll software itself is easy to use and efficient, especially when compared to other options.
Their payroll and scheduling capabilities are definitely superior. Unfortunately, I have found their customer service to be lacking, which has been frustrating.
On the positive side, I really appreciate the ability to track employee hours in different departments..
Lily G.
1 Reviews
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9 Helpful Votes
I have been using Paycor for a while now and I have no desire to switch to another program. It is a great product with an easy-to-use interface for payroll.
However, I did find that some of the other features were not as intuitive. The analytic component in Paycor is excellent though. While the implementation team support could be better, the dedicated specialists for each application make it easy to get help.
Overall, Paycor is preferred over ADP and offers a range of tools that may go unnoticed but are very useful..
Lily N.
2 Reviews
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14 Helpful Votes
Paycor is relatively easy to use, but the lack of support for mapping issues and poor customer service have been disappointing. While it is liked, ultimately we switched to another company due to high costs compared to other options..
Chloe Y.
1 Reviews
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7 Helpful Votes
Paycor is a relatively easy-to-use payroll and HR software.
Processing payroll and direct deposits is a breeze with their user-friendly interface. Whenever there are any issues, PayCor immediately takes action to resolve them, ensuring a seamless experience. Though the implementation team support could be better, the transition from paper-based to digital enrollment has saved us both time and money. Overall, Paycor has made our lives so much easier..
Kennedy Y.
1 Reviews
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8 Helpful Votes
Paycor has made my life so much easier. The payroll system is efficient and saves me a lot of time and effort. However, the timekeeping function needs improvement. It can be confusing and difficult to navigate at times.
The support team at Paycor has been disappointing.
Their knowledge is lacking and their communication has been poor.
I have had multiple instances where they were unable to resolve my issues or provide helpful guidance.
Despite these drawbacks, Paycor is still a vast improvement compared to the old system I used.
The features and capabilities are like night and day. Overall, Paycor has been beneficial for streamlining payroll processes, but there is room for improvement in their timekeeping function and support team..
Mia Q.
9 Reviews
•
81 Helpful Votes
Paycor has been a mixed experience for me. While onboarding was a bit difficult and there was a lack of support in the beginning, the sharpens HR processes and onboarding process itself were definite pros.
The cost and time savings have been a game-changer, making life so much easier. One of the highlights of Paycor is the availability of dedicated specialists for each application, making it easy to get help whenever needed. Additionally, PayCor promptly takes action to resolve any issues that arise.
The performance in job posting, candidate management, and payroll preparation is exceptional. Overall, Paycor has its challenges, but the benefits outweigh them..
Lily S.
2 Reviews
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8 Helpful Votes
Unfortunately, my experience with Paycor was terrible. While their customer service was knowledgeable, the onboarding process was extremely bumpy and I struggled to get fully onboarded with their system. The lack of support further aggravated the situation. Although the payroll process itself was easy, I found that other features were not intuitive and required a steep learning curve. The implementation team support could definitely be improved.
On a positive note, once everything was in place, the operations were streamlined.
However, overall, my experience with Paycor was quite disappointing..
Leah C.
1 Reviews
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3 Helpful Votes
Paycor has made my life so much easier with its clear snapshot on the dashboard that provides a great view of the hiring process.
I love that I can handle everything on my own without needing customer support.
The wide variety of integrations is a plus, although they aren't always seamless.
It's disappointing that different systems within Paycor don't integrate well.
The tax compliance tool also needs improvement and expansion. Overall, Paycor is a helpful HR software, but there are some areas that could use enhancement..
Grace M.
5 Reviews
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12 Helpful Votes
I had high hopes for Paycor after a positive experience with their sales team, but unfortunately, the product fell short. Paycor offers different package options, including more advanced versions.
The software had a high adoption rate among our employees. However, I experienced difficulties with integration of certain external systems, and the support contacts were often unavailable or slow to respond. On a positive note, the integration of different products within Paycor was well-done.
Overall, the experience was great, but accessing some tools was not easy..
Lucy L.
1 Reviews
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8 Helpful Votes
Overall, my experience with Paycor has been great.
The payroll software is easy to use and has good features for HR functions and automated onboarding.
I appreciate the ability to track employee hours in different departments.
However, I cannot recommend Paycor due to their poor support and lack of responsiveness to critical issues.
Additionally, some external systems do not seamlessly integrate with Paycor, causing inconvenience..